In order to respond to your website issue, you will need to email the support team a few details regarding the problem you are experiencing.
Can you please let the support team know the following:
- What version of web browser you are using? If using Internet Explorer, this can easily be found by simply clicking on "Help" and "About Internet Explorer" in the Menu bar. Alternatively you can use a website such as to identify your system details.
- Exactly which page you are on, which button you clicked on or which field of information you were entering when the error occurred?
You can either provide a quick description, take a screenshot or copy and past the URL from the address bar of your web browser into an email enquiry to us.
Providing us with this information will make it much easier to try and locate the source of the problem you are experiencing.