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Knowledge base
My Community Directory
FAQ
19
FAQ - What can I do if I am having trouble using My Community Directory on Internet Explorer?
An Introduction to My Community Directory
FAQ - Why can't I change my Trading Name?
FAQ - I have found a listing with incorrect information, what do I do?
FAQ - Why didn't my new information save when I edited my listing?
See all 19 articles
MANAGING Emails and Notifications
3
TIPS & TRICKS Council Notifications
How to Change Newswire Frequency
How to turn off receiving notifications when your listing on My Community Directory is updated/edited
FEATURE - Listings + Tags
2
Adding a custom tag to a listing
WHY ARE Tags Important?
FEATURE - Networks
8
WHAT IS a Network?
HOW TO Create a Network
How to Add Admins to Your Network
HOW TO - Join a Network
HOW TO - Create Network News
See all 8 articles
FEATURE - Sharing Information with Clients
2
Membership Feature Spotlight: Favourites
FEATURE - Community Broadcast
FEATURE - Data Access and Insights
1
FEATURE How to Download Data
FEATURE - Widgets
4
What is a Widget
HOW TO Add a My Community Directory Widget to Your Website
How to Set Up a Widget By Custom Tag
Big Widget - How to get the right size
FEATURE - Volunteer Job Opportunities
2
HOW TO Create a Volunteer Job Ad on your listing
WHAT IS a Volunteer Job Ad?
FEATURE - Comments
0
FEATURE - Newswire
4
WHAT IS Newswire?
HOW TO - Join a Newswire
WHAT IS Newswire News?
Adding News (Networks, Newswire, and Groups)
FEATURE - Service Updater
1
What is Service Updater?
MEMBERSHIP
3
Elected Representative Membership
Council Membership
Regional Data Provider Membership
Managing Pages
1
Managing Elected Representative Pages
FEATURE - Printed and Print Ready Directores
1
Printed & Print Ready (PDF) Directories
FEATURE - Bulk Maintenance
1
Feature - Bulk Maintenance (Listings)
The Platform
1
My Community Directory and Diary Ad Policy
FEATURE - Membership Groups
0
TOOLS
3
Tools - How to use Advanced Search
Tools - How to use Volunteer Jobs
Tools - How to use Explore My Community
My Community Diary
Adding Events
4
HOW TO - Create a Diary Event for Your Location
How to Bulk Upload Events (for Members)
Are There Incorrect Details On An Event?
Sharing an event from My Community Diary on social media
Members Centre
Your Organisation
19
HOW TO Register as a New User
HOW TO - Add a New Location
HOW TO Edit Your Listing
How to Reset Your Password
How to display your organisation's media contact
See all 19 articles
Your Events
0
Your Member Groups
0
Your Favorites
0
Your Membership
0
Resources
0
Statistics
0
Support
0
Your Preferences
1
HOW TO Unsubscribe From My Community Directory Emails
Your Dashboard
2
HOW TO Manage Team Members (Part 1)
HOW TO Manage Team Members (Part 2)
Access My Community App
Downloading the App
1
Downloading the Access My Community App - It is FREE
Features
3
Information Tiles
Push Notifications
Self Serve Tiles
Access My Healthcare
Access My Healthcare
6
How to add Visiting Services to Access My Healthcare
What is Access My Healthcare?
How to Bulk Upload Visiting Services to Access My Healthcare
How to register as a new user and link to your HHS
How to add a Fixed Service in Access My Healthcare
See all 6 articles
Community Information Exchange
Community Information Exchange
0
Other Websites & Partners
Service Linker
5
Service Linker - Getting Started
Privacy and Client Personal Information
What is Service Linker? (for Clients)
Brisbane Youth Service Directory
SLK (Statistical Linking Key)
Vans And KitchenS (VAKS)
4
What is VAKS
How do I update my VAKS Listing
FAQ - Why should I keep updating my VAKS listing
HOW TO Create A Free Listing On The VAKS Website
Platform Sponsors
1
Sponsorship Policy
APM Local Area Coordinators
1
HOW DO I Access the APM Dashboard?
CQ Youth Connect
0
Brisbane Youth Services Directory
0
Internal and Unpublished Documents
PDF Information
1
SETUP - PDF Directory Template Design Information
Terms and Conditions
Data Quality
2
Platform Notifiable Data Breaches Scheme Statement
Data Quality Policy
Platform Privacy
2
Platform Privacy Guidelines for My Community Directory, My Community Diary, the Community Information Exchange, Associated Websites and Mobile Applications
Platform Privacy Statement
The Platform Terms and Conditions
4
Platform Terms and Conditions for My Community Directory, My Community Diary, the Community Information Exchange, Associated Websites and Mobile Applications
Summary of The Platform Terms & Conditions
Data Attribution requirements
Service Level Agreement (SLA) for Local Government
Help, Compliments, Complaints or Concerns
0
Information Security
4
Information Security Policy (A.5.1.1)
Mobile Device Policy (A.6.2.1)
Remote Access / Teleworking Policy (A.6.2.2)
Access Control Policy (A.9.1.1)
Community forums
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